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FAQ

How do I contact Stathe for specific questions about my order? 

Please email us at orders@stathe.com, we are happy to help with any questions.

How often does Stathe release new collections?

Stathe will offer three drops for 2023. Drops will take place in April, August, and October. Please subscribe to our newsletter for more information. Stathe believes in small batch production, and quantities and sizes are limited.

What sizes does Stathe offer? 

Stathe offers sizes 0-12 for all woven garments. The Stathe sizing scale is based on the American size scale and the fit is true to size. 

Does Stathe run large or small?

Stathe fits true to size considering the American size scale. Please reference the size guide for specific information on each garment. Some garments are shipped on the longer side when it comes to length, and we hope that you will hem your garments to your ideal length. 

Where is Stathe produced?

All Stathe garments are produced in New York City and are shipped from Miami, FL.

Does Stathe take any steps to use sustainable production practices?

Stathe believes in small batch production of exceptional quality pieces that will last and be used for many years. All our packaging is compostable and we ask that you dispose of it according to your local regulations. 

SHIPPING

How long does it take to receive my Stathe Shipment? 

All Stathe orders will leave our warehouse within 48 hours. Upon checkout you will receive shipment options ranging from UPS Overnight to USPS Express Saver. International shipments may take longer, and we are happy to assist you with any questions. Please email us at orders@stathe.com

Do you ship Internationally?

Stathe ships to many International locations. We offer a $25USD flat rate shipping for international orders. Please note that all customers are responsible for covering import duties and taxes on their individual shipments. These costs are not included in the total at checkout and are determined by your local customs bodies. Please contact your local carrier or customs office for more information.

RETURNS

What is your return policy? 

Stathe offers exchanges and full refunds on all garments for 14 days after your shipment is received. All returns must be unused, unworn, undamaged and must be returned with tags. They must be in original, perfect condition for the return to be approved. Upon receipt and inspection approval, we will issue you an exchange or refund to your original form of payment immediately. Please allow up to 10 days for this to reflect on your account. 

How do I process a return? 

If you would like to return or exchange a Stathe garment please email orders@stathe.com within 14 days of receiving your shipment. Once your return is approved we will send you an RA number and shipping label. Items must be shipped back no later than 14 days upon receiving a return label.

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